Patient safety part two


  • Patient safety: learning from errors
  • Defined levels of harm
  • Patient safety incident scenarios
  • Incidents that don’t involve patients
  • What is the purpose of reporting?
  • Human error
  • Violations
  • Action & Evaluation

Patient safety: learning from errors

This is the second module in our series on the CPPE campaign on Patient Safety and it's accompanying guide on Risk Management. It is designed to give pharmacy technicians a better understanding of how to manage risk to develop and maintain a safety culture.

Learning objectives

After reading this module, you will:

  • Understand the different levels of harm 
  • Be able to define adverse events 
  • Be aware of the purpose of reporting
  • Know the different behaviours relating to human error. 

Originally Published by Training Matters


This website is for healthcare professionals only. By clicking "Accept" to hide this message or by clicking into any content on this website, you confirm you are a healthcare professional, consent to accepting cookies in accordance with our Cookie Policy and agree to British Pharmaceutical Students' Association’s Terms of Use and Privacy Policy.