Practice

Dispensing errors: reducing the risks

Gary Choo, Numark’s head of information services, explains how to minimise the risks associated with dispensing errors

Get more out of your in-store technology

Advances in CCTV technology mean that data captured can now provide insights into customer behaviour.

Leaps and bounds

Elle Cobbett is enjoying every minute of her apprenticeship at Day Lewis and can’t wait to qualify as a pharmacy technician.

Pharmacy funding cuts: explained

Pharmacy teams may well have heard the news that pharmacy funding has been cut in England. But what has happened and why?

Managing your pharmacy refit

The Warman Freed Pharmacy team shares their experience with others who might be considering a pharmacy refit

Meeting the needs of customers with disabilities

This service excellence learning module considers how pharmacies can help meet the needs of customers with disabilities. 

General practice and the pharmacy pilots

The shortage of GPs is creating a crisis that this year’s pharmacists in general practice pilot may help to relieve

There's no place like home

For Jennifer Moran, six months into her new role, the customers and team at Harrison Healthcare already feel like family.

Time to set the record straight

Warman Freed Pharmacy looks at ways to improve record keeping so that patients and the business benefit. 

Ready steady... talk

This learning module focuses on how to initiate conversations with customers and add value to your customer service.

When is a food allergy not a food allergy?

Food allergy is not the same as food intolerance, and it’s important that pharmacy teams understand the difference

The RPS Faculty

This CPD module looks at the Royal Pharmaceutical Society's Faculty.

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