Running your business

We need to talk about specials

Lifting the lid on specials - prescribing, quality and reimbursement - and dealing with the regular headlines

Sustaining a culture of quality improvement

Recognising and rewarding high quality clinical services will continue to transform community pharmacy. But how do you promote the right culture to sustain an overall focus on quality improvement?

As the NHS goes local, does your LPC stack up?

With investment of £4.5bn going into primary care via primary care networks, PSNC has prioritised support for LPCs in 2019/20. LPCs are going to be crucial, but are they fit for purpose? 

Knowing me, knowing you

What makes one pharmacy different from others? Understanding consumer loyalty can help, and a net promoter score is one way to measure it 

Is it tougher being a pharmacy locum?

Flexible working as a pharmacy locum an attractive proposition, but there are downsides. P3 looks at current issues

10 things about ... FMD implementation

From 9 February 2019 the EU Falsified Medicines Directive will change the process of dispensing medicines in Europe. What do we know about it?

Is it best to lease or buy a delivery van?

So, your pharmacy needs a new van for deliveries, but should you lease one or buy one? What’s best for your business? 

Planning your exit strategy

When considering selling your pharmacy, it is imperative to stand back and consider a few key points, says Tony Evans, Head of Pharmacy at Christie & Co.

Making the first move

Richard Hough offers a checklist for those thinking of taking the plunge to purchase.

Making SEO work for your pharmacy

When it comes to selling your services online, remember to think from the user’s perspective, says Saam Ali.

Is your team ready for roll out of OTC prescribing restrictions?

Pharmacists need to be prepared for the roll-out of OTC precribing restrictions

The 13 steps to GDPR – put the regulations into practice

All pharmacies should complete a Data Protection Impact Assessment (DPIA), suggests PSNC

Moving forward with the QPS

It is important contractors in England build on the promising start to the QPS. The next review point is June 29

Get to grips with data protection

Pharmacy contractors are up against a tight deadline to ensure they comply with the General Data Protection Regulation (GDPR)

10 things about... automated dispensing

If it feels like computers are taking over the world, it’s because they are, but there are benefits from letting hard drives do the hard work

The cost of maintaining medicines supply

Pharmacy businesses are vulnerable at a time when medicine shortages are causing price fluctuations and wholesaler bills are difficult to pay

Clinical governance deadlines: PSNC answers your questions

PSNC’s director of operations and support, Gordon Hockey, answers your questions about the upcoming clinical governance deadlines, explaining what your pharmacy needs to do and why

In short supply: Scarce and expensive medicines

What does the current shortage of a range of generic medicines mean for community pharmacy contractors and their patients?

The robots are coming...

Why is the UK lagging so far behind when it comes to utilising dispensing robots? The economic arguments are persuasive

A false sense of security?

The recent cyberattack on the NHS was a warning shot across the bow for pharmacy owners. Don’t be caught out

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