Running your business

Is your pharmacy IT system fit for the future?

As the new contractual framework puts even more emphasis on services, Sasa Jankovic finds out how PMR suppliers are stepping up 

Warming to cold chain management

The pharmacy is the last link in the supply chain for refigerated medicines. Here's how to ensure it's fit for purpose

Does pharmacy need a more collaborative model?

With community pharmacy facing change nationally and locally, Saša Janković asks whether the existing representation structure in England is robust enough to cope?

Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow

Repairs or improvements?

Expenses and capital expenditure are treated very differently by the taxman 

Delivering the goods, but who should pay?

What impact has the big chains charging for deliveries had on smaller pharmacies? Sasa Jankovic reports

We need to talk about specials

Lifting the lid on specials - prescribing, quality and reimbursement - and dealing with the regular headlines

Sustaining a culture of quality improvement

Recognising and rewarding high quality clinical services will continue to transform community pharmacy. But how do you promote the right culture to sustain an overall focus on quality improvement?

As the NHS goes local, does your LPC stack up?

With investment of £4.5bn going into primary care via primary care networks, PSNC has prioritised support for LPCs in 2019/20. LPCs are going to be crucial, but are they fit for purpose? 

Knowing me, knowing you

What makes one pharmacy different from others? Understanding consumer loyalty can help, and a net promoter score is one way to measure it 

Is it tougher being a pharmacy locum?

Flexible working as a pharmacy locum an attractive proposition, but there are downsides. P3 looks at current issues

10 things about ... FMD implementation

From 9 February 2019 the EU Falsified Medicines Directive will change the process of dispensing medicines in Europe. What do we know about it?

Is it best to lease or buy a delivery van?

So, your pharmacy needs a new van for deliveries, but should you lease one or buy one? What’s best for your business? 

Planning your exit strategy

When considering selling your pharmacy, it is imperative to stand back and consider a few key points, says Tony Evans, Head of Pharmacy at Christie & Co.

Making the first move

Richard Hough offers a checklist for those thinking of taking the plunge to purchase.

Making SEO work for your pharmacy

When it comes to selling your services online, remember to think from the user’s perspective, says Saam Ali.

Is your team ready for roll out of OTC prescribing restrictions?

Pharmacists need to be prepared for the roll-out of OTC precribing restrictions

The 13 steps to GDPR – put the regulations into practice

All pharmacies should complete a Data Protection Impact Assessment (DPIA), suggests PSNC

Moving forward with the QPS

It is important contractors in England build on the promising start to the QPS. The next review point is June 29

Get to grips with data protection

Pharmacy contractors are up against a tight deadline to ensure they comply with the General Data Protection Regulation (GDPR)

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